We are unable to accept any returns or exchanges on our Living Lotus products. All products are FINAL SALE.
The nature of our edible goodies and the limited production capacity of our small business means that returns or exchanges on our products are not feasible at this time. If you would like to try our chocolates before ordering, please follow our Instagram and sign-up for our newsletter to be notified of upcoming sampling opportunities at the next weekend market or at a local grocery store.
Summer Shipping/Return Policy
Chocolate melts! It especially melts when the weather is above 29°C. If the weather is above 20°C we will delay shipping until the weather cools down. When ordering, make sure you are aware of the temperature at the location of delivery. In order to make sure your chocolate arrives safely, please ship to an address where someone is present to accept it. If someone isn’t present and the chocolate is left out to melt, we are NOT able to refund your order.
If you have any questions regarding our return policy, please email us at firstname.lastname@example.org