We hope you understand the delicate nature of chocolate and its temperamental relationship with heat. These procedures are in place so that you receive a premium product.
Chocolate melts! It especially melts when the weather is above 29°C. For this reason, we will ship your orders on Monday and Tuesdays shipped via 2-day shipping. If the weather is above 20°C we will delay shipping until the weather cools down. When ordering, make sure you are aware of the temperature at the location of delivery. In order to make sure your chocolate arrives safely, please ship to an address where someone is present to accept it. If someone isn’t present and the chocolate is left out to melt, we aren’t able to refund your order.
We do our best to make sure our packaging is sustainable. Any standard plastic bubble wrap or air pockets you may find in your packages are always from recycled sources and never new.
Please allow 3-4 business days (not including weekends or holidays), for us to process your order. All of our products are made in small batches to allow for freshness of the product.
After your order has been processed, we will ship it using the method chosen by the customer.
*Possible Carrier Shipping Delays: During the holiday season or COVID-19 things can get really busy for shipping carriers. Therefore, you may experience delays that are not at the fault of Living Lotus Chocolate.
International Shipping – Includes USA
Shipping rates may vary depending on order and location. We are not able to provide rush shipping to the USA. When ordering, make sure you are aware of the temperature at the location of delivery.
We are not able to provide rush international shipping estimates online. Please email us International Order inquiry with your order and we can put together a shipping estimate for you.